Job description
To prioritise client demand aligned to Enterprise Direct (ED) business requirements in order to inform the development of client journeys in country. To ensure utilisation of all new platforms and components amongst Enterprise Direct teams and ensure Enterprise Direct migrates to a fully digital environment.
Key responsibilities
Behavioural Competencies:
- Articulating Information
- Conveying Self-Confidence
- Convincing People
- Directing People
- Embracing Change
- Examining Information
- Exploring Possibilities
- Following Procedures
- Interpreting Data
- Producing Output
- Showing Composure
- Team Working
Technical Competencies:
- Customer Understanding (Business Banking)
- Customer Understanding ( Consumer Banking)
- Economic Capital Management
- Financial Acumen
- Process Governance
- Risk Identification
- Risk/ Reward Thinking
Requirements
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Enterprise Direct Propositions
Business & Commercial Banking
5-7 years
- General banking operations, including business banking products and processes.
- Data mining, analytics, forecasting, and reporting, including dashboard development, data sourcing, and trend analysis.
- Customer experience solution design, with the ability to identify client needs and improve client journeys.
- Digital transformation initiatives, including driving adoption of digital platforms and solutions.
- Agile and SAFe methodologies, including participation in solution design, testing, deployment, and continuous improvement.
- Business intelligence (BI) and data-driven decision-making, using insights to improve client outcomes and business performance.
- Leading and coaching teams.
- Managing change and digital adoption.
- Working across multiple stakeholders and business units.
- Driving continuous improvement and operational excellence.
- Managing risk, compliance, and governance considerations within business processes.
Benefits & perks
Additional Information
Our Commitment to Diversity, Equity and Inclusion
Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.
Job Overview
Company: Stanbic Bank Zimbabwe
Location: ZW, Harare Province, Harare, Herbert Chitepo Avenue
Business Segment: Business & Commercial Banking
Job Type: Full-time
Job Ref ID: 80394863A-0001